Packing and Delivery

Delivery term: Production takes around 15 days, ship within 7-10days after receiving 100% payment 
Payment term: 30% TT advance payment before production, 70% TT remaining balance before shipping.

1.Our Engineers are available to serve overseas
2.Warranty: 24 months for whole machine, 36 months free upgrade for control system.
3.Train1or 2 engineers for customer for free ,but the traveling expenses (tickets for arrive and depart) should on customer;
4.During the warranty period, such as machine failure is a quality problem ,free maintenance.
The service does not include human or environmental factors, customers fault and supplies section
5.All charge should be taken by customers for on-the-spot service after exceeding warranty period.

FAQ Hot Questions        

Q: Is this a trustable long-term strategic partner?

A: Just ask our customers, view our company profile, assessment of capability, factory glimpse, and the honor we had. And why not contact us or pay a visit to us?

Q: What service will I get with this buying?

A: Simply at your service: available consultancy before sales, easy communication during sales, easy payment term, smooth and safe delivery of guaranteed quality, and assured timely services after sales.

Q: What kind of embroidery work and embroidery machine do I need?

A: Think: ready-made garment/cap/hat, or garment before sewing, or just flat fabric?

Normal flat stitch, or special chenille/chain/loop stitch, or sequin/paillette, or cord/tape/ribbon to add value to your embroidery?

Q: How many heads do I need and what embroidery area on each head?

A: Think: how big is your factory and how much is your expected production?

The embroidery area on each head depends on the maximum area of your embroidery design to run.

Q: How many stitches do I get per minute (SPM) on each head?

A: Super high speed model gives max. 1500SPM,

High speed model gives max. 1200SPM,

Normal speed model gives max. 1000SPM,

Lower speed model gives max.850SPM.

Q: Do I need the Elite model or economy model?

A: Think: How much would you pay for a machine? What we offer is what you need!

Q: Can I represent and sell ORDER machines in my market?

A: Welcome to join ORDER family and grow to be a strong distributor.