As a subsidiary of Shantui group, top 50 construction machinery manufacturers in the world, Shantui forklift was developed in 2007, and changed its name to Shandong Volin Heavy machinery Co., Ltd. in 2015. Shandong Volin Heavy Machinery Company is located in Jining city, Shandong province, occupies an area of 350,000 square meters. With over 30 years cooperation with Japan Komatsu, Shandong Volin inherits advanced technology, strict engineering standard and rich managerial experience. The annual capacity is of 30 thousand. We produce diesel forklift from 1.5 tons to 25 tons, electric forklift from 1.5 tons to 3.5 tons, LPG forklift and gasoline forklift,and warehouse euqipment,such as stacker,pallet truck,reach truck,etc. The heavy machine use imported engines and important parts which ensure its good quality. Until now, our forklifts have been sold to over 80 countries including Turkey, South Africa, Australia, Russia, America…The reason that Shantui Volin forklift being so welcomed is because it is customer-driven, we offer our sincere service anytime and anywhere. It products its own spare parts to ensure the perfect part line. Shandong Volin has ISO 9001, CE certificate for Europe and EPA for America. So do not hesitate to contact us!

Q: How long is the warranty time ?

A: 2000 working hours or 12 month, whichever comes first.

 

Q: How can I get the after-sales service?

A: The global service network is still in construction, but you can contact with us if you have any question or need professional support. We will try to solve your problem in 24 hours, and arrange the delivery of spare parts in 48 hours.

 

Q: What about the delivery time ?

A: The delivery time is about 10-15days after receipt of your P.O.for the standard products,  For the specials, The delivery time will be advised later.

 

Q: How to pay for it ?

A: Generally, we used T/T: 30% as deposit and the balance will be paid before shipment. L/C is available according to actual conditions.